On-board your residents in style
Minimise delays in the resident journey
After we set the portal up on your behalf, admins can invite buyers to the portal, which then provides a digital handholding tool, minimising delays and preventing key tasks from falling through the gaps.
Admins can use the portal to update buyers with build progress, while scheduling appointments on mutual calendars. Not only does this accelerate the process, improving cashflow, it reduces fall-throughs and improves buyers’ perception of your brand!
Talk about getting things off to a strong start!
Specifications and Features
Marketing
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Our virtual Home Tours give potential customers access to a 24/7 site visit, enabling them to relive their favourite aspects of your homes from the comfort of their sofa, using their smartphone or even a VR headset.
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Harness the power of Hollywood with our Fly-through Videos, taking customers on an immersive tour of your development. Our fly-through videos use the same technology that has helped some of the biggest blockbusters in recent years dominate the box office.
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Elevate your branding from the point interest is registered in your homes, by providing buyers with access to a custom login page, which can be embedded in your website.
The portal itself can be branded at developer or development level, building excitement around your brand.
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We can collaborate on custom landing pages for your website with bespoke imagery, demonstrating your commitment to customer care by partnering with Spaciable, helping convert marketing leads into sales.
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Through our in-house Editorial and Design teams, we can even create digital and printed marketing brochures showcasing all your developments and brand have to offer, capturing the imagination of prospective residents.
Engage prospective customers at the earliest stage to increase conversion rates and build excitement around your brand.
Specifications and Features
Onboarding
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Reduce time spent on each customer query by ensuring they are directed to the most qualified person to deal with the homebuyer's question.
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The Calendar feature streamlines processes and communication by ensuring everyone is on the same page when it comes to appointments for things such as home demonstration meetings. Admins can send invites to entire developments, groups of plots or individual plots, and then view all events on an interactive calendar.
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My Journey is our turnkey digital handholding tool that breaks the entire homebuying journey up into bite sized chunks, guiding buyers through each stage, ensuring they remain motivated and do not miss any key steps that could cause delays. At each stage, buyers will see relevant features and contacts, giving them the support they need, while increasing their brand engagement!
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Make sure your buyers know what is expected of them at all stages, while pre-empting any questions they may have, thereby easing pressure on the sales team and allowing them to focus on new leads! FAQs can even be customised to answer any specific recurring queries.
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Comply with regulations, such as the New Homes Quality Code and the Consumer Code for Homebuilders by providing regular and accurate build progress updates via the app.
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Spaciable supports sales and customer care teams of all sizes, which means you won’t pay extra for additional users. There is no cap on the number of admins you want to add, ensuring your team can all operate efficiently across a single system, and tasks can be effectively delegated.
Use our award-winning portal to enable a smooth process for homebuyers after signing the reservation agreement and reduce the cost of onboarding.
100,000+
Homes digitally delivered
25+
Years' experience in customer care for home users
169%
Increase in message open rates
200+
Residential Developers’ trusted partner